We spend the time to learn from you about your business, your customers and the type of online shopping experience you expect your customers to enjoy.
We’ll also learn of your past experience of e-commerce sites in the event your have a preference, for example, with Shopify.
This process also gives us the chance to understand what additional functionality your e-commerce site will need in the customer buying process.
We can accommodate a huge number of these functions including up-selling/cross-selling, printable packing slips, reporting tools, abandoned cart recovery and much, much more.
The design and shopping process is all about the customer experience.
We’ll work to create a seamless customer journey throughout your e-commerce site allowing easy and logical ways to sort and search for your products.
As your e-commerce site comes together, we’ll integrate your branding and imagery giving you the opportunity to ‘test drive’ the site and feed back your experience and findings.
We want you to be confident that when your online shop goes live, it performs from the word go, serving your customers 24/7.
Once the e-commerce site is built, it’s ready for your products.
In most cases we upload the product images and description on your behalf ensuring they’re search engine optimised and sorted correctly.
We can also bring the marketers on board to write engaging and persuasive website content and product descriptions to interest the customer and optimise the product’s saleability.
To make a bigger impact, this is the time to initiate other marketing activities for your products such as pay per click advertising to help boost your product sales.
You can find more about our Digital Marketing services here >>
Relax knowing we’re here to provide you with support for as long as you need us.
We offer a full hand-over including training to ensure you’re happy in the process of uploading and removing products, adding offers, multi-buy options etc.
But we don’t just stop there.
We offer a range of support packages so you can be confident you’ve the right support as you adjust to using your new e-commerce site.
We even offer a comprehensive support package that assumes all website updates, product management and content writing so you can focus your time on your core business services.